Tender Services

Have a tender to manage? You are thinking about lots of emails flying around - but there will be so many - how to keep on top of it all? Not sure how to maintain order, security and probity?

In a typical tender process there is a need for communication between the parties to the tender (tender bidders and evaluators). The communication must aid the goals of the tender without risking its objectivity and fairness. Sometimes emails, faxes or snail mail can achieve this. A 3rd party in between can help with fairness. These approaches tend to suffer as the volume and complexity of communication rises.

The Lagado Tender System will help you keep control and manage the process faster and with more confidence than any other approach.

A brief example

1. Using the tender system an evaluator creates a new tender issue and completes the detail of a question. When satisfied with the draft question it is submitted for approval.
2. The leader of the evaluator's team receives an email notifying of a new issue for approval. The leader clicks the link in the email and is then able to read the issue on the secure site. The leader approves or rejects the issue by clicking the approprate button.
3. An approved issue advances to the final stage of approval where the co-ordinator makes probity checks.
4. When approved by the co-ordinator the issue is sent to the bidder for an answer.
5. The tender bidder supplies an answer
6. The evaluator is notified of the answer.

Tender System Features

• All operations are online using standard web browsers.
• A database of issues.
• Issues combine a question and answer.
• Users are tender evaluators and tender bidders.
• Tender evaluators are organised into teams.
• Each question from an evaluator is passed through a multi-stage approval process.
• Automatic email notification to the relevant person when an issue changes state.
• The email contains a link which takes the user directly to a web page with details of the issue and the action required.
• Extensive range of reports, online and print versions.
• Issue search function.
• All user access is authenticated and secured.
• Users have access secured according to their roles within the process.
• Bidders only see their own issues.
• Evaluators only see the issues that are allocated to their teams.
• All issue changes are restricted and tracked - by user and time.
• An additional audit trail records all significant communications which cross organisation boundaries.
• At the end of the tender process a snapshot CD can be made for a permanent record accessed by offline browsing.

Successful Tender Evaluation

The Transport Ticketing Authority (TTA) completed a tender process and awarded a half billion dollar contract to an international consortium to provide a new smart card ticketing system for Victoria's public transport system.

During the evaluation process, which lasted 8 months, the system supported 60 users, who processed a total of 1750 tender issues.